At Pitara Nest, we take great care to ensure that every order reaches you in perfect condition. Your satisfaction is our priority.
Eligible for a Return.
A return will be provided only under the following circumstances:
Your order is not delivered due to any issue on our end.
You receive a product that is damaged during transit.
You receive a defective product.
You receive an incorrect product that is different from the item you ordered.
To request a return or replacement, please contact us within 48 hours of delivery with your order number, clear photographs, and an unboxing video of the product and packaging.
Non-Returnable Cases
Return will not be issued for:
Change of mind after placing the order.
Incorrect size, color, or design selected by the customer.
Minor variations in color, print placement, or handcrafted details, as these are a natural characteristic of handmade products.
Damage caused due to misuse, improper handling, or normal wear and tear.
Return Process
Once your request has been reviewed and approved, the return will be processed.
For any questions regarding your order, please contact our customer support team. We are always happy to assist you.
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