Terms And Conditions

Terms & Conditions

Welcome to Harrissa. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. General

Harrissa offers healthcare, wellness, and related products through its online platform. By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update these Terms & Conditions at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the revised terms.

2. Products

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.

Product images are provided for representation purposes. Actual product packaging, appearance, color, or labeling may vary slightly from the images displayed online.

Customers are advised to carefully read the product description, ingredients, usage instructions, warnings, and other information before purchasing or using any product.

3. Pricing & Payment

All prices are displayed in Indian Rupees (INR) unless otherwise stated.

Prices, offers, discounts, and product availability may change without prior notice.

Orders will be processed after successful payment confirmation, except where Cash on Delivery or other payment options are available.

4. Order Acceptance & Cancellation

We reserve the right to accept, cancel, or refuse an order due to:

  1. Product unavailability
  2. Pricing or technical errors
  3. Incorrect or incomplete customer information
  4. Payment-related issues
  5. Suspected fraudulent or unauthorized activity

If payment has already been received for an order cancelled by us, the applicable amount will be refunded through the original payment method or another appropriate method.

Orders may be cancelled only before they are processed or dispatched, subject to our cancellation policy.

5. Shipping & Delivery

We aim to deliver orders within the estimated delivery timeline displayed at the time of purchase.

Delivery timelines may vary due to courier delays, weather conditions, public holidays, festivals, logistical issues, or other circumstances beyond our control.

Customers are responsible for providing accurate and complete shipping information. Harrissa shall not be responsible for delays or failed delivery resulting from incorrect or incomplete information provided by the customer.

6. Return, Refund & Replacement

Returns, refunds, or replacements will be handled according to our applicable Return & Refund Policy.

A customer may be eligible for a refund or replacement in cases such as:

  1. Receiving a damaged or defective product
  2. Receiving an incorrect product
  3. Product not being delivered due to reasons attributable to us

Customers may be required to provide the order number, photographs/videos of the product, packaging, and other information necessary for verification.

Requests must be submitted within the timeframe specified in our Return & Refund Policy.

7. Product Usage & Disclaimer

Healthcare and wellness products should be used strictly according to the instructions, warnings, dosage information, or other directions provided with the product.

Information available on the Harrissa website is intended for general informational purposes and should not be considered medical advice, diagnosis, or treatment.

Customers should consult a qualified healthcare professional whenever appropriate, particularly before using products where professional advice is recommended.

Harrissa shall not be responsible for improper use, misuse, unauthorized modification, or failure to follow product instructions.

8. Intellectual Property

All content available on this website, including logos, brand names, photographs, graphics, product descriptions, text, designs, and other materials, is owned by or licensed to Harrissa and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.

9. User Responsibilities

You agree not to:

  1. Use the website for any unlawful or unauthorized purpose.
  2. Provide false, inaccurate, or misleading information.
  3. Attempt to interfere with the security or functionality of the website.
  4. Use website content for unauthorized commercial purposes.
  5. Attempt to gain unauthorized access to any part of the website or its systems.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Harrissa shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our liability, where applicable, shall be limited to the purchase price of the product giving rise to the claim, subject to applicable law.

11. Privacy

Your use of the Harrissa website is also governed by our Privacy Policy.

By using our website, you acknowledge that your information may be collected, processed, and used in accordance with our Privacy Policy and applicable laws.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the competent courts, as applicable under Indian law.

13. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us through the contact details available on the Harrissa website.

Harrissa — Care You Can Trust.