Terms And Conditions

Welcome to PITARA NEST. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our website.

1. General

PITARA NEST offers handcrafted cotton bags and accessories. By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or guardian.

We reserve the right to update these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products

Every product is handcrafted with care.

Slight variations in color, print placement, stitching, or finish are natural characteristics of handmade products and should not be considered defects.

Product images are displayed as accurately as possible; however, actual colors may vary slightly due to screen settings.

3. Pricing & Payment

All prices are displayed in Indian Rupees (INR) unless otherwise stated.

Prices are subject to change without prior notice.

Orders will be processed only after successful payment confirmation, except where Cash on Delivery is available.

4. Order Acceptance

We reserve the right to cancel or refuse any order due to:

Product unavailability

Pricing or technical errors

Incomplete or incorrect customer information

Suspected fraudulent activity

If payment has already been received for a cancelled order, the amount will be refunded.

5. Shipping

We offer shipping across India and selected international destinations.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, festivals, or other unforeseen circumstances.

Customers are responsible for providing accurate shipping information.

6. Cancellation Policy

Orders can only be cancelled before they are processed or dispatched.

Once an order has been dispatched, it cannot be cancelled.

7. Refund & Replacement

Refunds or replacements are provided only in the following cases:

The product was not delivered due to reasons attributable to us.

You receive a damaged or defective product.

You receive an incorrect product.

To request a replacement or refund, please contact us within 48 hours of delivery with:

Your order number

Clear photographs of the product

An unboxing video (recommended for faster verification)

Refunds or replacements will not be provided for:

Minor variations in color, print placement, or handmade finish.

Damage caused after delivery due to misuse or improper handling.

Change of mind after purchase.

8. Intellectual Property

All content on this website, including product designs, photographs, logos, graphics, text, and branding, is the exclusive property of PITARA NEST and may not be copied, reproduced, or used without prior written permission.

9. User Responsibilities

You agree not to:

Use the website for any unlawful purpose.

Attempt to interfere with the website's security or functionality.

Submit false or misleading information.

10. Limitation of Liability

PITARA NEST shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability shall not exceed the purchase price of the product ordered.

11. Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

12. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on the PITARA NEST website.